LEGO — Beachwood, Ohio — Jun 2019-Present

• Engage customers via personalized assistance and events
• Address customer inquiries in person and by phone
• Implement policy changes and troubleshoot complaints
• Maintain displays, organization, cleanliness, and safety

Chubu University — Kasugai-shi, Aichi-ken, Japan — Oct 2018-Jan 2019

• Translated and subtitled video files
• Translated and edited speeches and presentations
• Tutored supervisor in operation of Adobe Premiere
• Conducted sample interviews for Japanese students
• Facilitated bilingual conversation with students and faculty

Chubu University — Kasugai-shi, Aichi-ken, Japan — Oct 2018-Dec 2018, Oct 2015-Jul 2016

• Facilitated English conversation with non-native speakers
• Encouraged cross-cultural discourse
• Translated Japanese to/from English; verbal and written
• Assisted students with English assignments

MY English School — Yamagata-shi, Yamagata-ken, Japan — Oct 2018

• Guided students and parents safely along route
• Performed educational improv with event staff
• Engaged students in English conversation
• Encouraged participation in group activities
• Addressed questions and concerns

Ohio University — Athens, Ohio — Sep 2017-Dec 2017, Sep 2016-Dec 2016

• Led English conversation with Japanese exchange students
• Translated Japanese to/from English; verbal and written
• Coordinated meeting times and locations
• Taught effective use of library and internet resources
• Explained assignment requirements
• Guided speech writing and practice
• Corrected errors, suggested improvements
• Addressed concerns and provided moral support

Game Director, 2D Artist — “Spooky Death House”
Ohio University Game Developers Association — Athens, Ohio — Aug 2016-Oct 2016

• Designed concept and game play
• Supervised art, sound, and bug testing
• Managed team collaboration and checked continuity
• Ensured completion by deadline
• Demonstrated game at Ohio Game Developer Expo 2016

City of Shaker Heights — Shaker Heights, Ohio — Jun 2015-Aug 2015, Jun 2014-Aug 2014

• Coordinated team sports and activities for grades 3-8
• Created and supervised daily schedule for grades K-2
• Assuaged fears and worries of first-time campers
• Addressed concerns of parents and supervisors
• Administered first aid and resolved interpersonal conflicts
• Coordinated field trip activities
• Provided technical assistance with digital media

Ohio University Scripps College of Communication
Major: Games and Animation
Minor: Japanese
GPA: 3.6